'You can't replace human connection, human judgment,' warns Sarah Caliboso-Soto, a licensed clinical social worker. 'You can't replace human connection, human judgment,' warns Sarah Caliboso-Soto, a licensed clinical social worker. Schools are using AI counselors to track students' mental health. As hundreds of schools implement an automated monitoring tool, educators say that students can find talking to a chatbot'more natural' than confiding in a human The alert came around 7pm. Brittani Phillips checked her phone. A middle school counselor in Putnam county, Florida, Phillips receives messages from an artificial intelligence-enabled therapy platform that students use during nonschool hours.